
Terms & Conditions
- We offer accommodation and other services in the Tower on a non-binding basis on this website, through intermediaries or advertising.
- By booking accommodation you confirm that you have read and agree to these terms and conditions.
- Ask for the benefits of the Friends Club when booking, together with the date of your last visit.
- Upon receipt of your booking, we will check our availability and send you a message with the price and payment details.
- The reservation will become valid when the total price is credited to our account within the specified period. If you do not pay on time, we may cancel it.
- If you cancel more than 7 days before arrival, we will refund 100% of the amount paid. Unfortunately, if you cancel 7 days or less before arrival, we will not refund anything.
- Purchased gift vouchers are non-refundable.
- If you do not arrive or do not use up the booked number of days, you will not be entitled to a refund.
- You may arrive any time after 16:00 on the first day of your accommodation and depart any time before 12:00 on the last day of your accommodation.
- The entire Tower, with the exception of the cellar bar, is non-smoking.
- Commercial photography or filming is possible by prior arrangement. You may take photos and film for yourself without restriction.
- You are obliged to pay for any damage you cause.
- You may bring pets by prior arrangement.
- We process your personal data to the extent customary for the accommodation facility. We do not provide them to anyone else.
- In matters not covered by these terms and conditions, we follow good morals and Czech law.