Terms & Conditions

  1. We offer accommodation and other services in the Tower on a non-binding basis on this website, through intermediaries, or advertising.
  2. By making a reservation, you confirm that you have read and agree to these terms and conditions.
  3. Ask for the benefits of the Friends Club when making a reservation and include the date of your last visit.
  4. Based on the received reservation, we will check our options and send you a message stating the price and payment instructions.
  5. The reservation becomes valid after crediting the total price to our bank account within the specified period. If you don't pay on time, we can cancel it.
  6. If you cancel more than 7 days before arrival, we will refund 100% of the amount paid.  If you cancel 7 or less days before arrival, we will unfortunately not refund anything.
  7. You can arrive any time after 16:00 on the first day of your accommodation and leave until 12:00 on its last day. 
  8. If you do not arrive or do not use the reserved number of days, you will not be entitled to any compensation.
  9. The entire Tower, with the exception of the cellar bar, is non-smoking.
  10. Commercial photography or filming is possible only by prior arrangement. You can take photos and shoot for yourself without any restrictions.
  11. You will compensate us for any damage that you cause.
  12. Pets can only be brought by prior arrangement.
  13. We do not provide any supervision of your vehicles.
  14. Purchased gift vouchers are non-refundable.
  15. We process your personal data to the extent usual for accommodation facilities. We do not give them to anyone else.
  16. In matters not regulated by these terms and conditions, we follow good morals and the legal regulations of the Czech Republic.